1. Introduction

This Privacy Policy explains how MXTrak collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

🔹 Personal Information

• Name, email address, phone number
• Billing and account details

🔹 Vehicle & Tracking Data

• GPS location data
• Journey history
• Driver behaviour data (e.g. speeding, harsh braking)

🔹 Technical Data

• IP address
• Device/browser type
• Usage data

3. How We Use Your Data

We use your data to:

• Provide tracking and fleet management services
• Process orders and subscriptions
• Improve system performance and user experience
• Send service-related communications
• Comply with legal obligations

4. Legal Basis for Processing

We rely on:

• Contractual necessity (providing services)
• Legitimate interests (improving services)
• Legal obligations
• Consent (where required, e.g. marketing)

5. Data Sharing

We may share data with:

• Hosting providers (e.g. AWS infrastructure)
• Connectivity providers (SIM/network operators)
• Payment processors

We do not sell your personal data.

6. Data Retention

We retain data only as long as necessary:

• Account data: while active
• Tracking data: based on subscription plan or customer settings
• Legal obligations may require longer retention

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Data portability
• Object to processing

To exercise your rights, contact us via our website.

8. Data Security

We implement appropriate technical and organisational measures to protect your data.

9. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place.

10. Contact

For privacy-related queries, please contact MXTrak via our website.